So I wrote about how my son got a new pair of Disney crocs while on vacation but the strap broke within 2-3 weeks of wearing them! He was so upset over it too.
I have to admit I'm not a mom who keeps receipts and so when it came to contacting the company I feared nothing could be done.
I aired my complaint on twitter only to my amazement the lovely person who runs the Crocs twitter account contacted me and helped me with my replacement!
They arrived today and I am so pleased. Crocs really came to my aid there staff where nothing but helpful and I am really thankful. I find it harder in today's society to find a great customer service! I honestly dread having to deal with them. Dealing with the People at Crocs was a pleasant experience and recommend them highly!
Thank you Crocs
The Portillo Family
- I'm a mother of two and a wife of 1 lol. Originally from England, Right now I am a stay at home mama although I've worked in numerous childcare positions in the past. My passion is books I can read for hours given the chance. In my free time I product test and write reviews for fun, I also write a blog. We are big soccer fans at my house, We love outdoor advantages such as hiking, biking and attending sporting events. My daughter is a mini me we share a love for all things country!My husband and I recently joined the gym so fitness is a big part of our day..